Do you have some Questions?
Frequently Asked Questions
What products do you sell?
We supply a wide range of auto electrical goods, including cables, connectors, lighting accessories, fuses, and other electrical components used by mechanics, workshops, and automotive retailers.
Do you sell to the public or only to trade customers?
We primarily supply to trade customers and workshops, but retail customers are also welcome to purchase directly from us online.
Are your prices inclusive of GST?
No. All listed prices are exclusive of GST, which will be added at checkout.
What payment methods do you accept?
We accept Visa, Mastercard, Cash, and EFT (bank transfer).
Do you offer online ordering and delivery?
Yes! You can order directly through our website. We ship Australia-wide using trusted couriers Australia Post and Aramex.
How long does delivery take?
Delivery times vary depending on your location. Generally, orders within NSW arrive within 2–5 business days, while interstate deliveries may take up to 7 business days.
Can I pick up my order?
Yes. On-the-spot sales and pickups are available during business hours at our shop in Narrandera, NSW.
What if an item is out of stock?
We do our best to maintain stock levels. If an item becomes unavailable, we’ll notify you promptly and offer an alternative product or refund.
What is your return or refund policy?
If you receive a faulty or incorrect item, please contact us within 7 days of delivery. We’ll arrange a replacement or refund once the item is returned in original condition.
How can I contact you for support or enquiries?
📞 02 6914 9853 (Enquiries)
📧 admin@kpautomotive.com.au
Or visit us at 7 King Street, Narrandera, NSW 2700 during business hours.
