Privacy Policy

Effective Date: 2025   |   Business: KP Automotive Electrical Wholesale   |   ABN: 31 126 166 115

1. Our Commitment to Privacy

KP Automotive Electrical Wholesale is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What Information We Collect

We may collect the following types of personal information:

• Name, email address, phone number, and delivery address
• Business name and ABN (for trade/wholesale customers)
• Payment information (processed securely — we do not store card details)
• Order history and account preferences
• Website usage data (IP address, browser type, pages visited, cookies)

3. How We Collect Information

We collect personal information when you:

• Place an order on our website
• Create an account or register as a trade customer
• Contact us by phone, email, or via the contact form
• Subscribe to marketing communications
• Browse our website (via cookies and analytics tools)

4. How We Use Your Information

We use your personal information to:

• Process and fulfil your orders
• Communicate with you regarding your orders, enquiries, or account
• Send transactional emails (order confirmation, dispatch notifications)
• Improve our website, products, and services
• Comply with legal and regulatory obligations
• Send marketing communications (only with your consent)

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Shipping carriers (Australia Post, Aramex) for order fulfilment
• Payment gateway providers for secure transaction processing
• IT and hosting service providers supporting our website infrastructure
• Government or regulatory bodies where required by law

All third parties we engage are required to handle your information in accordance with applicable privacy laws.

6. Cookies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and support website functionality. You may choose to disable cookies in your browser settings; however, this may affect the functionality of certain features.

7. Google Analytics

We use Google Analytics to collect non-personally identifiable data about how visitors use our website. This data helps us improve the website experience. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

8. Data Security

We take reasonable precautions to protect your personal information from loss, misuse, and unauthorised access. Our website is secured with an SSL certificate and all payment transactions are processed through encrypted, compliant payment gateways.

9. Access and Correction

You have the right to access the personal information we hold about you and to request corrections if the information is inaccurate, incomplete, or out of date. To make a request, please contact us at admin@kpautomotive.com.au.

10. Marketing Communications

If you have opted in to receive marketing communications, you may unsubscribe at any time by clicking the ‘unsubscribe’ link in any email or by contacting us directly. We will process your request promptly.

11. Retention of Data

We retain personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. When information is no longer required, we securely delete or de-identify it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website. Continued use of our website following any updates constitutes acceptance of the revised policy.

13. Contact Us

For any privacy-related enquiries or complaints, please contact:

• Email: admin@kpautomotive.com.au
• Phone: 02 6914 9853
• Address: 7 King Street, Narrandera NSW 2700
• Hours: Monday–Friday 8:00 AM – 5:00 PM